FAQ | Smithwick's Experience Kilkenny

FAQs

You’re bound to have a few questions for us before you get here, so we like to anticipate some of your potential queries. Get in touch if we can be of any more help.

Do I need to book in advance?

To avoid disappointment, we strongly recommend that you book in advance, particularly during our busy summer months. Luckily, it couldn’t be easier to book your ticket online, with our booking page just a click away. We’ll also give you a discount off your adult tickets when you book online.

How long is the tour?

You can expect your tour to last between 45 and 60 minutes, however we recommend allowing a bit more time, as you may want to taste our other Smithwick’s variants (tasting paddles available in the bar) or shop at our retail store.

What are the opening hours?

We’re open year round, closing only from December 24th– 26th, and on Good Friday (please check date), each year. Hours vary slightly by season. From March – October, we’re open daily from 10.00am – 6.00pm (last tour at 5.00pm). From November – February, we’re open daily from 11.00am – 5.00pm (last tour at 4.00pm).

We also offer private evening tours for groups by special arrangement, with advance booking necessary. Contact us at info@smithwicksexperience.com, or call us on +353 (0)56 7786377 for more information.

What’s the admission price?

The price of admission to Smithwick’s Experience Kilkenny varies depending on age and group size. You’ll find all the pricing details on our booking page.

Do you offer group rates?

Yes, group rates are available, and we welcome groups of all sizes. Because every group is different, we can give you rates and additional information when we know what kind of experience you prefer. So it’s a good idea to book in advance by emailing us at info@smithwicksexperience.com, or calling us on +353 (0)56 7786377.

Learn more about our group tours

Is the pint at the end included in the price of my tour?

Yes, there’s a complimentary pint of Smithwick’s included in the price of the tour for all visitors over the age of 18. A soft drink is included for visitors under 18. If you’d like to taste three of our most popular variants, Smithwick’s Red Ale, Smithwick’s Pale Ale, and Smithwick’s Atlantic Blonde Ale, we also offer tasting paddles at the end of your tour for just €3 extra. Our tasters will be on hand to talk you through the uniqueness of each of the variants.

What do you serve on tap?

We have Smithwick’s Red Ale, Smithwick’s Pale Ale, Smithwick’s Atlantic Blonde Ale, and Kilkenny beer on tap in our tasting bar, at the end of the tour. We also have soft drinks available for visitors under the age of 18.

Is there any Wi-Fi?

Yes, we have Wi-Fi available in our tasting bar, at the end of the tour.

Can children come on the tour?

Of course, we welcome families to Smithwick’s Experience Kilkenny. Children / under 18s will receive a complimentary soft drink at the end of the tour, as Smithwick’s is available only to visitors over the age of 18. Children under 18 must be accompanied by an adult.

How do I get to Smithwick’s Experience Kilkenny?

There are lots of ways to find us, check out our Visit Page for more information.

Can I still take the tour if I do not speak English / prefer to take a tour in my native tongue?

Yes, absolutely. We offer complimentary audio guides in French, German, Spanish and Italian. This is included in the price of your tour ticket.

Can I get items I buy in the gift shop shipped home?

No problem, we ship all over the world with our in store DHL service. At Smithwick’s Experience Kilkenny, all of our Smithwick’s merchandise is exclusive to our retail store. Learn more on our retail store page.

Smithwicks Blonde Ale Smithwicks Red Ale Smithwick's Pale Ale Website red background for Smithwicks Experience Tour Website white background for Smithwicks Experience Tour Website red background for Smithwicks Experience Tour Visitors learning how to make Smithwicks beers at Smithwicks Experience Tour in Kilkenny Moving Portraits at Smithwicks Experience Tour in Kilkenny Moving Portraits at Smithwicks Experience Tour in Kilkenny